Governed measures, live
KPIs are read on demand from the Haven Warranty Claims Analytics semantic model, so the numbers match the BI team's definitions.
Claims Performance Hub
Warranty & structural claims
The Claims Performance Hub queries the organisation's existing Power BI semantic model and turns headline warranty metrics into day-to-day claims management: SLA exceptions, regional benchmarking, emerging defect signals and an assigned action worklist.
KPIs are read on demand from the Haven Warranty Claims Analytics semantic model, so the numbers match the BI team's definitions.
The hub adds peer benchmarks, period-on-period movement and an exception engine that turns analysis into a worklist.
Users sign in before any data is queried. Claims managers own cases and actions; executives get read-only insight.