Langley Analytics

Claims Performance Hub

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Warranty & structural claims

An operational layer over your governed claims data

The Claims Performance Hub queries the organisation's existing Power BI semantic model and turns headline warranty metrics into day-to-day claims management: SLA exceptions, regional benchmarking, emerging defect signals and an assigned action worklist.

Governed measures, live

KPIs are read on demand from the Haven Warranty Claims Analytics semantic model, so the numbers match the BI team's definitions.

Operational logic on top

The hub adds peer benchmarks, period-on-period movement and an exception engine that turns analysis into a worklist.

Controlled access

Users sign in before any data is queried. Claims managers own cases and actions; executives get read-only insight.

Every figure in the application is labelled by provenance: measures sourced from the governed Power BI model are marked as such, and metrics the hub calculates itself are labelled as application calculations.